Full refund, no questions asked
Frequently asked questions
How can I track my order?
Once your order is on its way, you will receive a tracking code by email. You can use this code on our Track Your Order page to follow your package step by step.
If you do not see the email, please check your spam or junk folder. Still nothing? You can always contact us at info@houseeyy.com and we will be happy to assist you.
Do I have a warranty period?
Yes, all our products come with a 30 day warranty. If you experience any issues during this time, you can contact us at info@houseeyy.com and we will make it right.
What if my bathroom essential doesn’t suit my home?
No problem. If your bathroom essential (such as towels, bathrobes, or bath mats) does not fit your space, you can return it within 30 days of delivery for a full refund. Please ensure the product is unused, undamaged, and returned in its original packaging.
Still need help?
You can find answers to many common questions on our FAQ page. If you still need help, you can email us at info@houseeyy.com and we will be happy to assist you.